Whoop MG Fitness Trackers Reportedly Malfunctioning, Company Issues Replacements

Users of Whoop’s fitness trackers, specifically the MG model, have reported issues with the devices becoming unresponsive, sometimes within an hour of setup. The company is now reportedly replacing these trackers, in some cases without users even requesting it. The Whoop MG, which offers EKG capabilities and blood pressure insights, requires a premium yearly subscription costing $359. Issues began surfacing shortly after the device’s launch alongside the Whoop 5.0 earlier this month. Users have shared experiences of the device failing after just 30 minutes of use. While Whoop has suggested troubleshooting steps, these have reportedly been ineffective. The company is sending out replacement units, sometimes proactively, as highlighted by users on forums and Reddit. This comes amidst earlier controversies surrounding the Whoop 5.0 launch, where users were initially told they needed to extend their subscriptions to avoid upgrade fees, a stance the company later retracted.